Frequently Asked Questions

General Questions


  • How long is the tour and what does it cost?
  • The Ultimate Adventure ($99) & Sunset tour ($189/couple) will take approximately two and a half to three hours. We also offer limited specialty tours. The Hike and Zip tour takes approximately an hour and a half to two hours and is $59.99. The Tower Tour ($79.99) and Night Flights ($99) take approximately two to two and a half hours.

  • Do I need reservations?
  • Yes, a reservation needs to be made online or over the phone at 913-214-9478. Time slots fill up fast, so it is recommended to book at least 48-72 hours in advance

  • What should I wear?
  • Secure closed-toe shoes are required. Weather gear and shorts are permitted. No dangling jewelry and all hair should be pulled back. We recommend long pants/yoga pants if you are doing the Hike and Zip Tour, but not required

  • What should I bring with me?
  • Sunscreen, bug spray, bottled water, sunglasses, and cash to tip your guide for the great experience! Swag is available for sale! The following items are prohibited: Tobacco, alcohol, and weapons.

     

  • Can I take pics?
  • Yes! We encourage pictures to be taken, but in a safe manner! All cameras and phones need to be secured, so make a fashion statement and bring that fanny pack!! We help you look for your camera if you drop it, but can’t guarantee we can find it!!

More Zip KC FAQ


  • Where can I find tour descriptions?
  • Please visit our Tour Descriptions page.

  • Directions and arrival time
  • Please arrive 40 minutes prior to your zip line booking time. This allows our guides enough time to get your waivers and geared up for your adventure.

    Directions to Zip KC (formerly Adventure Zip KC)

    Directions from I-70:Take K7 Highway Bonner Springs Exit. Go South on 7 Highway to Hwy 32. Go Right on Hwy 32. You will pass several businesses including gas stations, Dairy Queen and a grocery store. You will come to a business 32 hwy route. Keep going straight, parallel with the train tracks, until you come to the cold storage caves. Follow the signs through the gate and turn on the first gravel road after the gate.

    Directions from 435:Take the Hwy 32 exit and go west. You will pass several businesses including gas stations, Dairy Queen and a grocery store. You will come to a business 32 hwy route. Keep going straight, parallel with the train tracks, until you come to the cold storage caves. Follow the signs through the gate and turn on the first gravel road after the gate.

  • Waiver
  • All participants have to fill out a waiver. Feel free to print, fill out, and bring it with you the day of your tour! But wait there’s more! You can fill this waiver out digitally with your smartphone at Zip KC when you check in. Save some paper and be awesome… it only takes a few minutes.

    If parents are not going to be present the day of, they MUST fill out the waiver in advance and the child can bring it the day of.

    Waiver

  • Safety requirements and information
    • Our zip line park was built to ACCT Standards (Association of Challenge Course Technology)
    • All zip line participants are required to wear a helmet at all times during the tour
    • All zip line cables, connections, fasteners are inspected daily
    • All areas of the course are inspected daily to ensure customer safety
    • All equipment is inspected after each use to make sure it is safe
    • Two zip line guides accompany each group tour
    • No personal equipment is allowed
    • All participants are connected to safety cables at all times while on platforms
    • All participants are connected to the cable with two points of contact with pulleys, safety lines, and carabineers
  • Age and weight requirements
  • Minimum weight is 70 lbs., max 275 lbs. Children must be accompanied by an adult or guardian 18 years or older. If the parent or guardian of any person under 18 is not present, a waiver by the parent or guardian will need to be filled out in advance and brought the day of the event.

  • Health requirements
  • All participants should be relatively physically fit. If bad weather occurs, you might be required to hike 1/2 mile to a mile. We do not recommend participation if you have had previous injuries or heart issues. Women who are pregnant cannot participate. If you question whether you should participate or not, please consult your physician.

  • Weather cancellations
  • We reserve the right to reschedule or postpone due to bad weather. We will attempt to wait out the weather for up to an hour and then make a decision to continue or not at that point.

    From time to time cancellations must be made due to weather or other factors outside of our control. Every attempt will be made to notify guests in advance in these situations. In the event of a cancellation made due to these factors the following policy is in effect. If you live outside of 75 miles from 12829 Loring Rd, Bonner Springs, KS 66012 you will receive a rain check voucher good for the amount you paid OR a full refund. If you reside within 75 miles from the address listed above you will receive a rain check voucher that you can use anytime within a year.

  • Cancellation policy
  • We have a 72 hour cancellation policy.  If you cancel outside of 72 hours from your tour time, you will be refunded or receive a voucher for the amount you paid.  A 10% handling fee per person will be deducted for all refunds.  If you cancel within 72 hours of your tour time there are no refunds or vouchers.  Late arrivals will not be refunded or issued vouchers and will not be able to join the group.  Those not meeting the weight requirements will not be refunded or receive a voucher.  Space is limited and guests are being turned away for your tour, as well as expenses have already been incurred in preparation for your tour.

    From time to time cancellations must be made due to weather or other factors outside of our control. Every attempt will be made to notify guests in advance in these situations. In the event of a cancellation made due to these factors the following policy is in effect. If you live outside of 75 miles from 12829 Loring Rd, Bonner Springs, KS 66012 you will receive a rain check voucher good for the amount you paid or a refund less 10% handling fee. If you reside within 75 miles from the address listed above you will receive a rain check voucher.
    All refunds, rain check vouchers and notifications of such will be delivered electronically within 24 hours of your tour time.