To our valued participants and fellow adventurers of ZipKC –Thank you for working with us these past weeks. We apologize for any inconvenience our closure may have caused you – but we have some good news!WE ARE RE-OPENING!We will be open for tours beginning May 16th!Please see below for our policies regarding COVID-19 – we will continue to ensure the safety of our participants and employees and if you feel as if you’ve been stuck inside for too long, then head to the Adventures page for all of our tour options!
To our valued participants, employees, and fellow adventurers of ZipKC—
As many of you are aware, COVID-19 is sickened a number of people across the United States and just because things are re-opening does not mean this problem has been eradicated. We take this very seriously and we want you to know these things:
– Your safety is our #1 Priority and we are taking any precautions we can, including social distancing and washing and sanitizing our hands often. We follow all OSHA and CDC guidelines.
Our employees will not come to work if they are feeling sick, and will sanitize all gear and surfaces that are used. Our tour sizes are small and follow CDC’s guideline of groups no larger than 10 people. See below to view our employee’s specific guidelines.
-You can help too.
Given the nature of our business, we need your help to ensure a safe working environment for our employees.
– If anyone in your family, or if anyone has visited your home and tested positive for the coronavirus, please let us know and we will reschedule your tour.
– If we have recently taken you or one of your group members on a tour and someone has subsequently tested positive, please contact us immediately.
Thank you for your help and remember, we’ve got your back.
Your Favorite Kansas City Adventure Spot,
We need to do our part in practicing cleanliness and social distancing in the workplace. First and foremost, if you exhibit any upper respiratory symptoms, including fever, coughing, shortness of breath, and in some cases severe fatigue, stay home for at least 72 hours after fever is gone and symptoms reside. Report any symptoms to management immediately. We are continuing to follow CDC guidelines and encourage all of our staff to stay educated on how we can combat the spread of this virus together.
When at work, the following guidelines must be followed:
-Use hand sanitizer as often as possible.
-Spray gloves with Lysol between tours.
-Refrain from hi-fives, and any other physical contact. (Air fives are encouraged.)
-When harnessing, use hand sanitizer immediately before and after harnessing each participant.
-Managers must wipe down all surfaces multiple times a day. This includes the porto potties, iPad, door handles, and surfaces in buses.
-Guides must wipe down carabiners after each tour, and continue to spray helmets after each use.